A game I got on the 14th is still sitting there telling me it has “a pending refund request for this product”.

Am I just too antsy? I thought this would be an automated process.

Has anyone got a time-frame this could take? Being rather new to the Steam world, its all a mystery to me.

Thanks for any help!

  • Art 🌈@beehaw.orgEnglish
    2·
    1 year ago

    I don’t know. If the purchase was only a couple of days ago and you played for less than 2 hours, then there should be no hurry to get the refund. I would wait a little longer.

    Question, are you refunding to your wallet or to your card?

      • Art 🌈@beehaw.orgEnglish
        6·
        1 year ago

        I suspected as much. It might be that there’s a whole process behind refunding to cards that makes the request take longer. After all, cards require extra security because it’s interacting with banks/issuers, and such.